cPanel is the control panel included with most shared hosting plans in Australia. It gives you a browser-based dashboard to manage every aspect of your hosting account — email, files, databases, domains, and more. If you have never used cPanel before, this guide walks you through the key tasks step by step.

How Do You Log Into cPanel?

Once your hosting account is provisioned, you will receive a welcome email with your cPanel login URL, username, and password. The URL typically follows one of these formats:

  • https://yourdomain.com.au:2083 (secure, recommended)
  • https://yourdomain.com.au/cpanel

If you have forgotten your cPanel password, call Australian Hosting Solutions on (02) 9199 8787 and the team will reset it for you in minutes.

How Do You Create Business Email Addresses in cPanel?

  1. Log into cPanel and find the Email section.
  2. Click Email Accounts.
  3. Click Create.
  4. Enter the username (e.g. info) and select your domain from the dropdown.
  5. Set a strong password and allocate storage.
  6. Click Create.

Your email address (e.g. [email protected]) is now active. Access it via cPanel’s Webmail or configure it in Outlook, Apple Mail, or Gmail using IMAP settings from your welcome email. If you need larger mailboxes with Exchange calendar sharing and Teams, consider upgrading to a dedicated email hosting Sydney plan with Microsoft 365.

How Do You Install WordPress via Softaculous in cPanel?

All web hosting Sydney plans at Australian Hosting Solutions include Softaculous for one-click WordPress installation:

  1. In cPanel, find the Softaculous Apps Installer section and click the WordPress icon.
  2. Click Install Now.
  3. Select your domain and directory (leave blank to install at the root domain).
  4. Set your site name, admin username, and admin email.
  5. Choose a strong admin password and store it safely.
  6. Click Install. Softaculous creates the database, installs WordPress files, and provides your admin URL.

The full installation takes 1-2 minutes. Log into your WordPress dashboard at yourdomain.com.au/wp-admin and begin building your site.

How Do You Connect Your Domain to Your Hosting?

If your domain is registered with a different provider, update its nameservers to point to your hosting account — done at the domain registrar, not in cPanel. Your Australian Hosting Solutions welcome email includes the nameservers to use.

If your domain is registered with Australian Hosting Solutions, nameservers are already configured automatically on activation. No manual steps required.

How Do You Set Up SSL (HTTPS) in cPanel?

All hosting plans at Australian Hosting Solutions include a free SSL certificate. To activate it in cPanel:

  1. Go to the Security section and click SSL/TLS Status.
  2. Click Run AutoSSL to install the free Let’s Encrypt SSL certificate.
  3. Once complete, your site is accessible at https:// with the padlock icon showing.

The team at Australian Hosting Solutions can also activate SSL for you directly — call (02) 9199 8787 and it is handled live on the phone.

Frequently Asked Questions

What is cPanel used for in web hosting?

cPanel is a browser-based control panel for managing your hosting account — email, files, databases, WordPress installation, and SSL — all without needing the command line.

Is cPanel included with all Australian Hosting Solutions plans?

cPanel is included with shared hosting plans. Cloud plans use CyberPanel. Both provide the same core functionality for WordPress installation, email management, and file access.

How many email accounts can I create in cPanel?

This depends on your hosting plan. For 25 or more accounts, the dedicated email hosting plan at $99/year is purpose-built for that use case with POP and IMAP access.

Can I access cPanel from my phone?

Yes. cPanel is accessible from any browser, including mobile. The interface adapts to smaller screens so you can manage your account, check email, or install WordPress from your phone.

What do I do if I am locked out of cPanel?

Call Australian Hosting Solutions on (02) 9199 8787. The support team resets your password and restores access while you are on the phone — no ticket queue, real person, real account knowledge.

Need help setting up your hosting account?

Call Australian Hosting Solutions and we walk you through every step of your cPanel setup — email, WordPress, SSL, and DNS — live on the phone, 22 hours a day.

Get Started with Hosting (02) 9199 8787