With dozens of email hosting providers available in Australia, the wrong choice can lead to deliverability problems, data security issues, or a support experience that leaves you stranded. This guide tells you exactly what to look for when choosing business email hosting in Australia.
What Are the 7 Things to Check Before Choosing a Business Email Hosting Plan?
1. Where Are the Servers Located?
If your server is overseas, every email travels thousands of kilometres, adds latency, and your data is subject to foreign laws. Australian Hosting Solutions stores all email at Equinix SYD5 in Sydney.
2. What Support Is Available When Something Goes Wrong?
Email is mission-critical. When it stops working at 7pm, you need to call someone who fixes it now — not submit a ticket and wait. Australian Hosting Solutions offers live phone support 22 hours a day with a dedicated point of contact.
3. How Much Mailbox Storage Do You Actually Need?
| Business Type | Recommended Storage | Best Plan |
|---|---|---|
| Solo operator / freelancer | 2–5GB | AHS Business Email ($99/yr) |
| Small team (2–10 people) | 5–10GB per user | AHS Business Email or Microsoft 365 |
| High-volume email business | 25–50GB per user | Microsoft 365 (50GB per mailbox) |
| Enterprise with collaboration needs | 50GB+ plus file storage | Microsoft 365 with 1TB OneDrive |
4. Does the Plan Include SPF, DKIM, and DMARC Setup?
Without these three DNS records, your emails go to spam. Any quality business email hosting provider should configure these automatically. Australian Hosting Solutions sets up all three as standard.
5. Does It Use IMAP or POP3?
IMAP keeps emails synced across all devices. POP3 downloads to one device and removes them from the server. For any modern business using multiple devices, IMAP is the only sensible choice.
6. Is the Price Transparent at Renewal?
Many overseas providers offer introductory pricing that doubles or triples at renewal. Australian Hosting Solutions pricing does not change at renewal.
7. Is Webmail Access Included?
Webmail lets you access email from any browser — critical when travelling or when an email client breaks. All Australian Hosting Solutions plans include webmail via Roundcube.
What Is the Cheapest Way to Get a Professional Business Email in Australia?
Bundle email with your web hosting — all Australian Hosting Solutions hosting plans include email at no extra cost. If you only need email, the standalone plan starts at $99/year for up to 25 accounts — under $4 per address per year.
Frequently Asked Questions
Can I have multiple email addresses on one plan?
Yes. The AHS business email plan includes up to 25 accounts (info@, sales@, john@, etc.) under the same domain, sharing the 10GB storage pool.
Does business email hosting work with Outlook and Apple Mail?
Yes. IMAP works with any email client — Outlook, Apple Mail, Gmail app, Thunderbird, or any mobile client. AHS provides settings and walks you through configuration on the phone.
What happens to my emails if I switch providers?
Emails can be migrated. Australian Hosting Solutions handles email migrations on the phone, transferring mailbox contents without data loss.
Do I need a website to get business email hosting?
No. You only need a registered domain name. AHS can register your domain and set up email at the same time.
Is business email hosting secure?
Yes. Includes SSL/TLS encryption, spam filtering, server-level security, and SPF/DKIM/DMARC setup. All data stored at Equinix SYD5 in Sydney.
Ready to get professional business email?
From $99/year. Australian servers. Live phone support 22 hours a day. Call (02) 9199 8787 or view the plans below.
View Business Email Hosting Plans